FSSAI has a comprehensive system of citizen’s concern management and a reliable 360 degree mechanism to deal with the consumer complaint redressal through various focal points including social media, emails, direct helpline, FSSAI mobile App and a dedicated concerned management website.

To proceed with any food related grievance: Click Here

To lodge acomplaint regarding food concerns with the State Authorities, consumers may approach the Food Safety Commissioner of the respective State or contact the Consumer Grievance Helpdesk under the East Region State Authorities.
Licensing / Registration Helpdesk
Consumer Grievance Helpdesk
West Bengal
Nodal Person: Sri Anish Sinha, FSO HQ
Email ID : Email ID :
Toll Free: 104
Phone: 033-23330301
Email ID :
Chief Minister's X (fomerly Twitter): CMO Odisha
Website :
Nodal Officer:Shri Roshan Verma, FSO
Email ID :
Andaman & Nicobar Islands
Nodal Person : K Kumar, FSO
Email ID :
Nodal Person : S.S.Santhosh, FSO
Email ID :
Nodal Person : Ravi Kumar, Field Assistant
Email ID :
Nodal Person:Shri Samiran Baruah Email id :
Email id : Chief Minister Grievance Cell Email :
Arunachal Pradesh
Nodal Person:Shri Tarh Tajam Email id :
Address:Food License / Registration Helpdesk Food Safety Unit, Directorate of Health Services, AP
Phone 0360-2244513
Toll free :+91 1800 345 3849
Email ID :
Helpline Number : 18003453849
Website :
State Consumer Helpline: :03642502122
Toll free :1800-345-3687
Email ID :